DreamPark Home Subscription Agreement
Version home-software-2026-10-10c
1. The agreement and key terms
This DreamPark Home Subscription Agreement (this "Agreement") is a legally binding contract between Dream Park Immersive, Inc. ("DreamPark", "we", "us" or "our") and the individual named in the signature block ("you" or "your"). It covers your subscription to the DreamPark software for headsets you own ordered on this page, and any later change to it (for example, switching plans).
PLEASE READ SECTIONS 6, 9, 10 AND 12 CAREFULLY. THEY CONTAIN SAFETY RULES THAT YOU MUST FOLLOW AND MAKE SURE EVERY PLAYER FOLLOWS, YOUR ASSUMPTION OF THE RISKS OF PLAY, A RELEASE OF CLAIMS AGAINST DREAMPARK, LIMITS ON DREAMPARK'S LIABILITY, AND AN AGREEMENT TO RESOLVE DISPUTES BY INDIVIDUAL ARBITRATION INSTEAD OF IN COURT OR IN A CLASS ACTION.
In this Agreement: "Service" means the DreamPark software, games, apps, websites and related services; "Device" means any headset or other device used with the Service, whether rented from us or owned by you or anyone else; "Player" means anyone who uses a Device with the Service, including you; and "Play Space" means the real-world area where a Device is used.
You must be at least 18 years old and legally able to enter into contracts to sign this Agreement.
Our Terms of Use and Privacy Policy, published at dreampark.app, also apply. If they conflict with this Agreement, this Agreement controls.
2. What you get: unlimited usage
The Service on the Meta Quest headsets you own, with access to every game in the DreamPark library: one headset on the Individual plan, or up to six headsets in your household on the Family plan. Your subscription is attached to your DreamPark account; sign in to the DreamPark app with the same email to use it.
Your subscription includes unlimited usage: as much playtime as you want, on every game, for one monthly plan price. We do not charge per-session, per-play, per-game or per-minute fees, and you do not need to buy DreamPoints or credits to play. Section 7 explains how long these terms are guaranteed.
The game library changes over time: we add new games and may update or retire existing ones. We do not promise that any particular game will remain available, or that the Service will be uninterrupted or error-free.
3. Price, billing and automatic renewal
You pay the monthly price of your plan shown on your order, plus any applicable taxes.
AUTOMATIC RENEWAL. YOUR SUBSCRIPTION RENEWS AUTOMATICALLY EVERY MONTH. WE WILL CHARGE THE PAYMENT METHOD YOU GIVE AT CHECKOUT (PROCESSED BY STRIPE) THE MONTHLY PRICE SHOWN ON YOUR ORDER, PLUS ANY APPLICABLE TAXES, IN ADVANCE AT THE START OF EACH MONTHLY BILLING PERIOD, UNTIL YOU CANCEL. YOU CAN CANCEL ONLINE AT ANY TIME AT DREAMPARK.APP/ACCOUNT/SUBSCRIPTION.
You can switch plans at any time; the change is prorated. Your price can only change as section 7 allows.
You authorize us to charge your payment method for all amounts due under this Agreement. If a payment fails, we will tell you and retry. If it is still unpaid 14 days later, we may pause the Service until it is paid. Amounts paid are non-refundable except as this Agreement or the law provides.
4. Your headsets
The headsets are yours. You are responsible for buying, maintaining, charging, repairing and replacing them, and for keeping them on a Meta Quest model and software version DreamPark supports. DreamPark is not responsible for the condition, maintenance, safety or modification of any headset you own.
5. License and permitted use: personal use only
We grant you a limited, non-exclusive, non-transferable, revocable license, for as long as your subscription is active, to use the Service on your headsets for personal, non-commercial use by you, your household and friends. You may not copy, resell, sublicense or reverse engineer the Service or its games.
A home plan is for personal use only. You may not use the Service or any Device for any business or commercial purpose, including charging anyone to play, hosting paid events or parties, renting Devices out, or running them at or for a business. Businesses use DreamPark's business plans. If a home plan is used for business, we may suspend it or move it to the business price.
You will not use the Service in any way that is unlawful or that puts any person or property at risk.
6. Safe play rules (read carefully)
Mixed reality is physical. Playing with the Service means moving through a real space while looking at digital content, which carries a real risk of injury, including falls, collisions with people, walls, furniture or objects, eye strain, headaches, dizziness, nausea or motion sickness, seizures (including photosensitive seizures in people with no history of them), repetitive strain, and damage to property. The rules in this section apply to every Player and every session. You agree to follow them, and to make sure every Player you allow to use a Device follows them.
SAFE PLAY SPACE. You agree to set up and keep a safe Play Space for every session: an open area free of obstacles and hazards, including furniture, walls, windows and glass, doorways, stairways and steps, balconies, ledges and any other edge or drop-off, pools, ponds, fountains and any other water, cords and cables, sharp or breakable objects, wet, slippery or uneven floors, pets, and people who are not playing. Never play near anywhere a Player could fall, or fall into. Leave enough room to move freely in every direction, and set each Device's boundary to fit inside the safe space. Check the Play Space before every session, and again whenever anything in or around it changes. You are solely responsible for making sure the Play Space is safe before and during every session, for every Player; DreamPark does not inspect Play Spaces and is not responsible for them. Do not play, and do not let anyone play, in a space that is not safe.
DIGITAL CONTENT CAN HIDE REAL HAZARDS. The Service places digital 3D content over the real world. That content can cover, hide or blend in with real people, pets, objects, walls, doorways, edges, stairs and water, and a Device's camera view of the real world (passthrough) and any boundary system can be delayed, distorted, inaccurate or fail. DreamPark does not detect hazards and does not guarantee that any hazard, including a person, will be visible or not hidden by digital content. It is up to you and every Player to make sure the Play Space is free of hazards; never rely on what you see through a Device to know that the space is clear.
HANDHELD USE: LOOK BEFORE YOU MOVE. The Service is designed to be played handheld: the Device is held up to the eyes with the hands, without a head strap, so that it can be lowered at any moment. Before moving, and whenever unsure, every Player must lower the Device (or, if it is worn on the head, take it off), look at the real space directly, and move only after confirming the way is clear. Never walk or run while looking through a Device without checking first. If a Device is worn on the head, whether because it came with a strap, a strap, head mount or other attachment was added, or it is a headset you own, that use is entirely at your own risk. DreamPark is not responsible for any modification to a Device, or for any injury, illness, loss or damage arising from a Device being worn on the head or being harder to lower or remove.
CONSTANT SUPERVISION. Every child (anyone under 18), and anyone who needs help to play safely, must be directly supervised for the whole time they play by a responsible adult who is in the same room, watching them, and not using a Device themselves. You are responsible for arranging that supervision. A child must never play alone, and must never be left alone in or near the Play Space while a Device is in use. Do not let anyone younger than the Device manufacturer's minimum age use a Device.
DREAMPARK DOES NOT SUPERVISE. DreamPark provides the Service only. We are not present while you or anyone else plays; we do not watch, monitor or supervise Players, including children; and we do not check who plays, how or where. Features in our apps that pause, end or manage play are conveniences, not supervision, and must never be relied on in place of a person watching.
FIT TO PLAY. Do not play, and do not let anyone play, while impaired by alcohol, drugs or medication, while overtired or unwell, or against medical advice. Anyone who is pregnant, or has a heart condition, a history of seizures or epilepsy, balance, vision or inner-ear problems, or any other medical condition should ask a doctor before playing. Stop immediately at any dizziness, nausea, eye strain, disorientation or discomfort, and take regular breaks.
MANUFACTURER WARNINGS. Every Player must read and follow the health and safety warnings, age rules and instructions published by the Device's manufacturer (for Meta Quest headsets, Meta's health and safety warnings). They form part of these rules.
SHARING THESE RULES. Before anyone plays, you will tell them these rules (and, for a child, the adult supervising them). You will not let anyone play who will not follow them.
THESE RULES ARE BINDING. They are a condition of your right to use the Service and a material part of this Agreement. If they are not followed we may suspend or end the Service immediately (section 8). You are responsible for any injury, illness, loss or damage that results from them not being followed, and your indemnity in section 9 covers any claim that arises from it.
7. How long unlimited usage is guaranteed
The unlimited usage in section 2, and your monthly plan price, are guaranteed for 12 months starting on the day your subscription begins (the "Unlimited Usage Period"). This Agreement is a 12-month unlimited usage agreement.
After the Unlimited Usage Period ends, these terms may be subject to change. DreamPark may change the monthly plan price, which games are included, usage or playtime limits, or introduce charges for content (for example per-game, per-session or usage-based fees). We will give you at least 30 days' written notice by email before any such change takes effect. If you do not accept it, you may cancel before it takes effect with no cancellation fee; if you keep using the Service after that date, the change applies to you. Until we give notice, your terms continue unchanged.
If you cancel and later subscribe again, the terms DreamPark offers at that time apply, which may not include a new Unlimited Usage Period.
8. Term and cancelling
The subscription is month to month, with no cancellation fees. The Unlimited Usage Period is a commitment from DreamPark, not a minimum term for you.
You can cancel at any time from your account at dreampark.app/account/subscription; your subscription ends at the close of the billing period you have paid for. When it ends, DreamPark games stop working on your headsets. The headsets stay yours; there is nothing to return.
We may suspend the Service or end this Agreement immediately, without a cure period, if you or any Player you allow breaks section 6, misuses the Service, or uses a Device in a way that puts anyone at risk. Otherwise, we may end this Agreement if you materially breach it and do not fix the breach within 14 days of our notice.
9. Assumption of risk, release and indemnity
ASSUMPTION OF RISK. YOU UNDERSTAND THAT USING THE SERVICE AND ANY DEVICE INVOLVES INHERENT AND OTHER RISKS OF PHYSICAL INJURY, ILLNESS, DEATH AND PROPERTY DAMAGE, INCLUDING THOSE DESCRIBED IN SECTION 6, SOME OF WHICH CANNOT BE ELIMINATED. YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL OF THOSE RISKS, KNOWN AND UNKNOWN, FOR YOURSELF AND ON BEHALF OF EVERYONE YOU ALLOW TO USE A DEVICE.
RELEASE. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU, ON BEHALF OF YOURSELF AND YOUR HEIRS, PERSONAL REPRESENTATIVES AND ASSIGNS, RELEASE, WAIVE AND FOREVER DISCHARGE, AND AGREE NOT TO SUE, DREAMPARK, ITS AFFILIATES, AND EACH OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, LICENSORS AND CONTENT CREATORS (THE "DREAMPARK PARTIES") FROM ANY AND ALL CLAIMS, DEMANDS, LIABILITIES AND LOSSES FOR INJURY, ILLNESS, DEATH, PROPERTY DAMAGE OR ANY OTHER LOSS ARISING OUT OF OR RELATED TO THE USE OF THE SERVICE OR ANY DEVICE BY YOU OR BY ANYONE YOU ALLOW TO USE ONE, INCLUDING CLAIMS ARISING FROM THE ORDINARY NEGLIGENCE OF ANY DREAMPARK PARTY.
As to the claims released in this section, you waive the benefit of California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party," and of any similar law of any other jurisdiction.
MINORS. If you allow anyone under 18 to use a Device, you agree, as their parent or legal guardian or with the permission of their parent or legal guardian, to the assumption of risk and release in this section on their behalf to the fullest extent the law allows, and you are responsible for their following section 6.
INDEMNITY. You will defend, indemnify and hold harmless the DreamPark Parties from and against any and all claims, demands, losses, damages, liabilities, settlements, costs and expenses (including reasonable attorneys' fees) brought by any third party, including any Player, member of your household or friend, or anyone acting for a minor, that arise out of or relate to (a) the use of the Service or any Device by you or anyone you allow to use one, (b) any Play Space, (c) any modification of a Device, or (d) your breach of this Agreement, including section 6, except to the extent finally determined to have been caused by the gross negligence or willful misconduct of a DreamPark Party. We may take part in the defense with counsel of our choice at our own expense, and you may not settle any claim against a DreamPark Party without our written consent.
10. Disclaimers and limitation of liability
THE SERVICE, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, DREAMPARK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SAFETY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THAT, DREAMPARK DOES NOT WARRANT THAT THE SERVICE OR ANY DEVICE WILL DETECT, SHOW OR WARN OF ANY HAZARD, OR THAT ANY BOUNDARY, PASSTHROUGH OR SAFETY FEATURE WILL WORK.
TO THE FULLEST EXTENT PERMITTED BY LAW, NO DREAMPARK PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICE OR ANY DEVICE, HOWEVER CAUSED AND EVEN IF ADVISED OF THEIR POSSIBILITY.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE DREAMPARK PARTIES' TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICE OR ANY DEVICE, IN ANY FORM OF ACTION, IS LIMITED TO THE AMOUNT YOU PAID US UNDER THIS AGREEMENT IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT LIMIT YOUR PAYMENT OBLIGATIONS OR YOUR INDEMNITY.
Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for gross negligence or willful misconduct where the law does not allow it to be limited, or any right you have under consumer protection law that cannot be waived. Where the law does not allow a limitation in this Agreement, it applies to the fullest extent the law does allow.
You agree that sections 6, 9 and 10 are a fundamental part of this Agreement and are reflected in its price, and that DreamPark would not provide the Service on these terms without them.
11. Data
Devices send us usage and diagnostic data (for example, which games are played and for how long, and how the Device is performing) so we can run the Service, keep it safe, support you and pay game creators. The Service uses a Device's cameras and sensors to place digital content in the space around it. We handle all of this as described in our Privacy Policy. If Players sign in to DreamPark, their accounts are governed by our Terms of Use.
12. Disputes: arbitration and class action waiver
This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act.
Before starting arbitration, a party must send the other a written notice describing the dispute and the relief it wants, and the parties will try in good faith to resolve it for 30 days. Notices to DreamPark go to support@dreampark.app.
ARBITRATION. EXCEPT AS SET OUT BELOW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICE OR ANY DEVICE, INCLUDING ITS FORMATION, SCOPE OR ENFORCEABILITY, WILL BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY JAMS UNDER ITS CONSUMER ARBITRATION MINIMUM STANDARDS AND STREAMLINED ARBITRATION RULES THEN IN EFFECT, BEFORE A SINGLE ARBITRATOR. The arbitration will take place in the county where you live or, at your choice, by video or on written submissions. DreamPark will pay all JAMS filing, administrative and arbitrator fees beyond the amount you would pay to file a claim in court. Judgment on the award may be entered in any court with jurisdiction.
CLASS ACTION AND JURY TRIAL WAIVER. YOU AND DREAMPARK EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND EACH WAIVES ANY RIGHT TO A JURY TRIAL. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE AS TO A CLAIM, THAT CLAIM (AND ONLY THAT CLAIM) WILL BE DECIDED IN COURT, NOT IN ARBITRATION.
Either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property. Any claim that is not arbitrated will be brought exclusively in the state or federal courts located in Los Angeles County, California, except a small claims action, which you may bring where you live, and each party consents to their jurisdiction.
OPTING OUT. You may opt out of the arbitration agreement in this section by emailing support@dreampark.app from the email on your account, within 30 days of signing this Agreement, saying that you opt out. Opting out does not affect any other part of this Agreement.
To the extent the law allows, any claim arising out of or relating to this Agreement, the Service or any Device must be brought within one year after it arises, or it is permanently barred.
13. General
You may not assign this Agreement without our written consent; we may assign it to a successor of our business. Notices to you go to the email on your account and are effective when sent; notices to us go to support@dreampark.app. We are not responsible for any delay or failure caused by events beyond our reasonable control.
We may update this Agreement for future orders. A change to your price, included games, limits or content charges follows section 7. Any other change to this Agreement that applies to you takes effect only after 30 days' notice by email, and you may cancel before it takes effect with no cancellation fee.
If any part of this Agreement is held unenforceable, it will be enforced to the maximum extent permitted and the rest of this Agreement remains in effect. A failure to enforce any part is not a waiver of it. Sections 6 (for any use that took place during this Agreement), 9, 10, 11, 12 and 13, and all amounts owed, survive the end of this Agreement.
This Agreement, together with your order and the documents it refers to, is the entire agreement between you and DreamPark about its subject and replaces all earlier understandings about it. You agree that your typed name and your checking of the boxes to accept are your electronic signature, that you intend to sign, and that this Agreement is as binding as one signed on paper under the federal E-SIGN Act and applicable state law. You confirm that you are 18 or older. You may print or save a copy of this Agreement at any time.
